NFP Internships Summer 2024: Business, Finance, Consulting, Marketing, HR, Social Media, and DEIB

Apply by May 1, 2024
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Job Description

About NFP

NFP is a seven-time Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. NFP is recognized as an Elite Agency award winner and a leading property and casualty broker, benefits consultant, wealth manager, and retirement plan advisor. NFP provides solutions enabling client success through the expertise of over 8,000 global employees, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors, and financial institutions.

NFP is hiring interns for the following roles:

  • Account Management
  • Brand & Social Media
  • Business Development 
  • Consultant
  • DEIB
  • Employee Benefits
  • Finance & Accounting 
  • Health Actuarial
  • Human Resources 
  • Internal Audit
  • Marketing 
  • Project Management
  • Talent Acquisition

Account Management

Summary: This is a full-time position for the summer months, working with a Director and an account team to service client accounts and begin to build relationships with the clients, vendors, and other internal and external resources. The position requires day-to-day account management for a specific set of clients and entails a great deal of verbal, electronic, and other written communications. Intern will be responsible to complete a project at the direction of their supervisor and present their findings at the end of the program.

Locations: San Diego, CA, Las Vegas, NV

This is a hybrid position with in-office flexibility a few days a week.

Essential Duties and Responsibilities:

  • Assist Directors and account team in day-to-day client servicing
  • Develop relationships with clients, team members, and vendor partners
  • Assist team with client renewals, meeting presentations, and special projects
  • Assist with creating and updating benefits related guides for clients
  • Assist with collection and management of annual benchmarking surveys
  • Assist teams in preparation of RFP’s for vendor products and services to ensure best-in-class offerings for clients
  • Assist with creation of client corporate wellness programs and offerings
  • Other duties as assigned

Knowledge, Skills and/or Abilities:

  • Excellent written and verbal communication skills
  • Be able to initiate and follow through with independent projects
  • Excellent communication (verbal and writing) and interpersonal skills
  • Cultivating relationship ability
  • Strong problem solving ability
  • Customer service oriented
  • Proficiency with Microsoft Office applications
  • Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
  • Willing to work up to 40 hours per week

Education and/or Experience: 

  • Rising senior of a four-year university preferred
  • Demonstrated leadership experience in college, community, internship, or co-op experience
  • Knowledge of Microsoft Outlook, Excel, PowerPoint, and Word
  • Interest in Insurance Industry

Brand & Social Media

Summary: Social media plays a significant role in showcasing the NFP brand, engaging with their audience and staying competitive in the digital landscape. This intern will contribute fresh perspectives, increase platform activity and engagement, and allow NFP’s experienced marketing professionals to focus on more strategic and complex aspects of their roles. This internship offers a unique opportunity to gain hands-on experience in the field of social media marketing and contribute to the growth and visibility of the NFP brand. You will work closely with the marketing and brand teams, learning and implementing strategies to engage NFP audiences across various platforms.

Location: Austin, TX

This is a hybrid position with in-office flexibility a few days a week.

Essential Duties and Responsibilities:

  • Content Creation
    • Generate engaging and relevant content for various social media channels, including Facebook, X, Instagram, and LinkedIn
    • Collaborate with the marketing team to align content with overall brand messaging and goals
  • Community Management
    • Monitor and respond to comments, messages, and mentions on social media platforms
    • Foster positive interactions with our online community and address inquiries or concerns promptly
  • Social Media Calendar Management
    • Assist in developing and maintaining a content calendar to ensure a consistent posting schedule
    • Coordinate with team members to gather content and plan campaigns
  • Paid Social Media Advertising
    • Support the execution of paid social media campaigns
    • Assist in targeting strategies and monitoring campaign performance
    • Collaborate with the marketing team to align paid social efforts with overall marketing objectives
  • Analytics, Research, and Reporting
    • Track and analyze key social media metrics to measure the success of campaigns
    • Provide regular reports with insights and recommendations for improvement
    • Conduct research on competitors and trends to help improve social media strategy
  • Stay Updated on Trends
    • Keep abreast of industry trends and social media best practices to propose innovative ideas for platforms
  • Collaboration
    • Work closely with the design team to promote visually appealing graphics and multimedia content
    • Collaborate with cross-functional teams to ensure brand consistency

Education and/or Experience: 

  • Currently pursuing a degree in Marketing, English, Communications, or a related field, rising juniors and senior preferred
  • Strong written and verbal communication skills
  • Familiarity with major social media platforms and current trends
  • Basic understanding of social media analytics tools (Sprout Social, Google Analytics)
  • Creativity and a passion for social media

Business Development

Summary: NFP is seeking a bright and energetic individual to become an integral part of their team and assist their producers with business development activities. NFP’s 10-week Summer Intern Program is designed to provide students a challenging, meaningful, and supportive experience. The Summer Intern orientation offers a thorough overview of the company and the opportunity to learn from several senior leaders. The Summer Intern Program also includes challenges, mentoring, philanthropic, and networking opportunities.

Locations: Pleasant Hill, CA, Simi Valley, CA, Denver, CO

This is a hybrid position with in-office flexibility a few days a week.

Essential Duties and Responsibilities:

  • Initiate, qualify, and develop new business opportunities through inbound and outbound marketing activities
  • Assist business executives with registering for NFP-sponsored conferences, events, and webinars
  • Through research identify prospects and build prospecting lists
  • Manage and organize event and project deliverables
  • Coordinate introductory meetings and assist with discovery appointments
  • Meet key metrics including making a certain number of phone calls per week and per month
  • Answer and refer phone and email inquiries
  • May assist team in scheduling meetings
  • Attend seminars and classes related to the department
  • Participate in training regarding carrier products and systems
  • Perform other duties as assigned

Knowledge, Skills and/or Abilities:

  • Excellent written and verbal communication skills
  • Ability to apply problem-solving skills to complete tasks
  • Strong working knowledge of Microsoft office products and/or other computer software systems
  • Ability to work both independently and in a team environment with a positive attitude, proactive mindset, and entrepreneurial spirit
  • Strong organizational skills with ability to multitask
  • Ability to communicate and interface effectively with CEOs, CFOs, Executive Staff, and Human Resources professionals
  • Exceptional attention to detail and time management skills
  • Ability to express ideas clearly in both written and verbal communications
  • Strong typing skills
  • Experience using a CRM system (preferred)
  • Be willing to work up to 40 hours per week 

Education and/or Experience:

  • Rising senior of a four-year university preferred
  • 0-2 years related experience and/or training; or equivalent combination of education and experience
  • Interest in Insurance Industry

Consultant

Summary: This position is for the summer months and requires a minimum of 25-30 hours per week. The successful candidate will work with an expert team that partners with clients to design, implement, and manage their employee benefit programs. Strong project management skills, excellent attention to detail, and proficiency in Microsoft Office (Excel, PowerPoint, Word) are the key skills that a successful associate consultant should possess. The intern will be responsible to complete a project at the direction of their supervisor and present their findings at the end of the internship.

Location: Warrington, PA

This is a hybrid position with in-office flexibility 2-3 days a week.

Essential Duties and Responsibilities:

  • Facilitating the implementation and day-to-day administration of all employee benefit products, including medical, prescription, dental, vision, basic life insurance, supplemental life insurance, short-term disability, long-term disability, worksite wellness, and voluntary/worksite benefit offerings
  • Assisting with the preparation and peer review of client reports
  • Assisting with the preparation and coordination of Requests for Proposals; including analyzing and spread-sheeting results
  • Resolving claims, billing, and other service issues
  • Reviewing carrier materials (contracts, benefit summaries, SBCs) for accuracy
  • Assisting in the development and preparation of client reports and presentations
  • Coordinating client transition from one carrier to another
  • Providing client open enrollment support including communication materials
  • Supporting the implementation process for benefits administration technology
  • Learning the employee benefits business from a team of expert consultants

Knowledge, Skills and/or Abilities:

  • Attention to detail and commitment to outstanding client service
  • Interpersonal skills to work with multiple team members, clients, and carriers
  • Project management, time management, and organizational skills necessary to successfully manage multiple tasks and priorities simultaneously
  • Computer skills; proficiency with Microsoft Outlook, Excel, Word, and PowerPoint

Education and/or Experience:

  • Junior or senior (rising senior of a 4-year university preferred)
  • Demonstrated leadership experience in college, community, internship, or coop experience
  • Interest in Insurance Industry

DEIB

Summary: Diversity, equity, inclusion and belonging (DEIB) are essential to who NFP is and what they do, from empowering employees to serving clients, engaging vendors to impacting communities. Simply put, DEIB is a critical element of NFP’s efforts to do the right things the right way. Advancing a culture of belonging with employees, clients, and communities starts with strategy, and continues with learning, acting, refining, and moving forward with a belief that we are never done. That’s why NFP’s committed to fostering a people-centric workplace that helps you learn and grow as you prepare for life after college. The DEIB Intern will be responsible for various administrative duties and responsibilities focused around NFP’s DEIB initiatives.

Location: Remote

Essential Duties and Responsibilities:

  • Assist with organization and scheduling of DEIB activities and events
  • Attend available DEIB trainings, review content, and report on applicability and accessibility for employees
  • Coordinate communications, initiatives, and projects with the NFP DEIB Advisory Board, Regional DEIB Committees, and Business Resource Groups
  • Learn about NFP’s current guidelines and policies and conduct research around inclusive policies and practices that can further DEIB initiatives
  • Update NFP internal DEIB platforms and resources
  • Create DEIB-related content for Workplace (tool used by NFP for internal communication)
  • Assist in planning of annual DEIB Advisory Board retreat (possible travel required)
  • Other duties as assigned

Knowledge, Skills and/or Abilities:

  • Proficient in writing and editing
  • Excellent verbal and written communication skills
  • Attention to detail and highly organized
  • Positive attitude and team player
  • High level of integrity and strict adherence to protecting confidential information
  • Proven administrative skills and expertise
  • Good organizational and planning skills, with a proven ability to manage time well in a fast-paced, ever-changing, team-oriented environment.
  • Ability to effectively utilize Microsoft Word, Excel, and PowerPoint

Education and/or Experience:

  • Demonstrated interest in Diversity, Equity, Inclusion & Belonging, focused studies or projects around DEIB initiatives

Employee Benefits 

Summary: NFP’s Employee Benefits group is seeking students in junior/senior year interested in learning more about careers in insurance consulting and brokerage. NFP’s NY and Massachusetts locations provide students with the opportunity to work in one of their three primary offices: Midtown NYC, Franklin Street, Boston, and Norwell Massachusetts. The role offers flexibility in a hybrid work environment.

Locations: New York City, NY, West Hartford, CT, Albany, NY

This is a hybrid position with in-office flexibility 2-3 days a week.

Essential Duties and Responsibilities:

  • Assistance with insurance program renewals, competitive market reviews, and client presentations
  • Assistance with creation and updating of benefits guides and educational resources
  • Financial analysis
  • Assistance with benchmarking surveys and reports
  • Support with NFP’s processes to include Salesforce, NFP Connect, and Financial Reporting
  • Data compilation and other support and assistance with ad hoc project

 Knowledge, Skills and/or Abilities:

  • Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
  • Strong computer skills including proficiency with Microsoft Office applications
  • Customer service oriented
  • Ability to problem solve
  • Relationship builder
  • Strong analytical skills
  • Excellent communication (verbal and writing) and interpersonal skills
  • Works well independently and as part of a team

 Education and/or Experience:

  • College junior/senior

Finance & Accounting Intern

Summary: This position is a shared resource between NFP’s FP&A and Operations Group and will report to the Vice President of FP&A.

Locations: Pleasant Hill, CA, Mesa, AZ

This is a hybrid position with in-office flexibility a few days a week. 

Essential Duties and Responsibilities:

  • Support strategic business decision-making through financial modeling and analysis, including ad-hoc modeling and analysis
  • Support the annual budgeting and quarterly forecasting processes for G&A Functions, including development of financial metric models, department specific budgets, and related KPI analysis
  • Develop and maintain financial forecasts for the business assessing risks and opportunities in actual results vs. forecasts
  • Prepare and automate monthly and quarterly financial reporting, budget, and forecast to understand performance drivers
  • Identify variances to budget and analyze contributing factors
  • Review internal and external agreements, audit systems for accuracy of commission payments, ensure systems align with intended language and intent of agreements
  • Review and audit Strategic Ledger Values that are key identifiers for specific revenue driven events
  • Align with regional champs to ensure accurate data hygiene for external and internal staff and vendors are tagged appropriately on accounts and policies, review that pipeline and opportunities align with budgets and key decision makers
  • Exposure to acquired companies, understanding earnout periods, importance of segmenting revenue and expense during key periods of time
  • Partner with Accounting to ensure accurate accruals and adherence to accounting policies
  • Ad-hoc reporting, analysis, and special projects as needed
  • Interaction with key decision makers: regional leadership, finance & accounting staff, human resources, legal, compliance, sales staff, account service management

Knowledge, Skills and/or Abilities:

  • Applied Epic: Property & Casualty revenue
  • SalesForce: Corporate and Group Benefits, Wealth & Retirement revenue
  • AvidExchange: Accounts Payable
  • Concur Solutions: Employee reimbursement
  • Cognos: Financial reporting

Education and/or Experience:

  • Rising senior of a four-year university preferred
  • Demonstrated leadership experience in college, community, internship, or co-op experience

Health Actuarial

Summary: The primary responsibilities of the Health Actuarial Intern will be to work with Excel workbooks under close scrutiny and review by supervisor for the following projects:

  • IBNR Reports
  • Self-insured Rate Equivalent calculations
  • COBRA rate equivalent calculations

The intern will have the opportunity to attend regular meetings with the Benefits team as well as staff meetings and training with interns from other departments. The position is flexible between remote and in-office work.

Location: Austin, TX

This is a hybrid position with in-office flexibility a few days a week.

Essential Duties and Responsibilities:

To perform this job successfully, individual must be able to perform the following essential duties satisfactorily:

  • Prepare Excel workbooks to accommodate new data
  • Import data into Excel workbooks
  • Perform actuarial analyses
  • Format reports after calculations are complete

Knowledge, Skills and/or Abilities:

  • Strong oral and written communication skills
  • Requires attention to detail, good organization skills, and the ability to work independently
  • Proficiency with MS Office products, including Outlook, Word, Excel, and PowerPoint
  • Dedicated work ethic with a commitment to client service excellence
  • Experience working in a team environment

Education and/or Experience:

  • Pursuit of degree in actuarial sciences with a GPA above 3.0
  • Starting progress towards Society of Actuaries exams
  • Insurance knowledge or experience a plus

Human Resources

Summary: The Human Resources Intern will spend 10 weeks working on assignments with exposure to different functions of HR, such as Talent Management, Talent Development, and Benefits. Through this internship you will work on meaningful projects supporting initiatives that are designed to give you essential business insights and hands-on experience.

Locations: Pleasant Hill, CA, Simi Valley, CA, San Diego, CA, Glendale, AZ

This is a hybrid position with in-office flexibility a few days a week.

Essential Duties and Responsibilities:

  • Conduct research for HR guides & policies, leveraging existing and external resources
  • Conduct internal I-9 audits
  • Assist with COVID 19 related monitoring activities
  • Learn about and execute on record retention best practices
  • Assist with Return to Office implementation
  • Gain knowledge of and support onboarding and offboarding activities
  • Other duties as assigned 

Knowledge, Skills and/or Abilities:

  • Proficient in writing and editing
  • Excellent verbal and written communication skills
  • Attention to detail and highly organized
  • Positive attitude and team player
  • High level of integrity and strict adherence to protecting confidential information
  • Proven administrative skills and expertise
  • Good organizational and planning skills, with a proven ability to manage time well in a fast-paced, ever-changing, team-oriented environment.
  • Ability to effectively utilize Microsoft Word, Excel, and PowerPoint

Education and/or Experience:

  • Rising senior four-year university preferred
  • Pursuing a degree in human resources is preferred
  • Demonstrated leadership experience in college, community, internship, or co-op experience

Internal Audit

Summary: Internal audit is an independent, objective assurance and consulting function designed to add value and improve an organization’s operations. It helps an organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.

During your internship at NFP, you will be exposed to audit procedures mainly in the area of expense analysis and also cash, receivables, and payables. You will work closely with staff and managers on their day-to-day tasks, audit projects, and any ad hoc requests that may come up. You will obtain an understanding of various audit/analytic approaches and methods and have a hands-on experience on how these approaches are executed and documented. You will also have an opportunity to interact with different levels of management as a member of the engagement team. Additionally, you will have a chance to be involved in office community activities and build lasting relationships with members of the NFP team.

Location: New York City, NY

This is a hybrid position with in-office flexibility a few days a week.

Essential Duties and Responsibilities:

  • Review and analyze audit reports, e.g. T&E reports, payment register reports, etc.
  • Vouch expense samples to validate/invalidate hypothesis and audit assessment
  • Support internal audit staff in documenting audit procedures and conclusions through the preparation of detailed and fully supported work-papers
  • Create a PivotTable to analyze worksheet data
  • Assist with updates, analysis, and maintain Excel spreadsheets
  • Perform other duties and special projects as assigned

Knowledge, Skills and/or Abilities:

  • Strong Excel skills, familiar with pivot tables
  • Excellent communication (written and verbal) and interpersonal skills
  • Strong attention to detail while effectively managing assigned tasks
  • Able to follow instructions, comfortable to ask questions and follow-up questions with professional courtesy 

Education and/or Experience:

  • Currently pursuing a bachelor’s degree preferably in Audit, Accounting/Accounting Information System, Statistics, or related field
  • Applicants should be a rising senior or at an accredited college or university
  • Leadership experience in college, community, internship, or co-op experience preferred

Marketing

Summary: NFP is looking for a highly motivated intern to work on the West Region Field Marketing team within NFP’s marketing department, responsible for driving marketing initiatives and targeted campaigns at the regional level. NFP connects marketing and sales together to achieve regional sales objectives. You’ll help manage field marketing activities, such as events and tradeshows, brand awareness campaigns, content, creative assets, and digital.

Location: Lehi, UT

This is a hybrid position with in-office flexibility 3-4 days a week.

Essential Duties and Responsibilities:

  • Marketing support for sponsorships, tradeshows, and client events
  • Managing local office pages on nfp.com including content creation
  • Client and internal email communications
  • Copy editing your own work as well as that of other writers
  • Work within established brand-compliant templates for content layout (sales sheets, white papers, PowerPoint presentations etc.)
  • Participate in campaign brainstorm and content development initiatives
  • Ability to work quickly and manage multiple projects/deadlines at a time
  • Compile and organize data, create clear and concise reports and presentations
  • Other duties as assigned

Knowledge, Skills and/or Abilities:

  • Proficient in writing and editing
  • Excellent verbal and written communication skills
  • Knowledge of social media management and reporting platforms is a plus
  • Positive attitude and team player
  • Ability to work autonomously and use critical thinking
  • Experience with Microsoft Office Suite (Word, PowerPoint, Excel)

 Education and/or Experience:

  • Currently enrolled in a four-year university pursuing a degree in Communications, Public Relations, Marketing, or related discipline
  • Prefer rising seniors

      Project Management

      Summary: As a Project Management intern, you will gain exposure to how to initiate plans, set budgets, track project activities, communicate achievements to business partners, work with mid to large-sized projects, and recommend techniques and practices that ensure business goals.

      Location: Austin, TX

      This hybrid position offers in-office flexibility for a few days a week or can be remote.

      Essential Duties and Responsibilities:

      • Understand business initiatives, strategic plans, and platform architecture to influence project execution
      • Evaluate how system changes will affect workflows, data, and reporting
      • Working with the implementation partners, business, and IT to optimize and enhance various technology-based platforms
      • Manage multiple workstreams in a fast-paced environment
      • Willingness to learn and understand Agile framework
      • Establish and maintain relationships with NFP teams, stakeholders, and vendors
      • Provide detailed documentation surrounding requirements and work with the development team and QA team
      • Gather requirements from stakeholders and communicate business needs with technical details to developers and architects
      • Perform quality assurance testing and verify that improvements satisfy business requirements
      • Analyze and map business processes used to identify process gaps
      • Assist in formalizing action plans and workflows to achieve specific business goals and improve overall processes
      • Create user stories, acceptance criteria, and test case design

      Knowledge, Skills and/or Abilities:

      • Willingness to learn a unique combination of business acumen, technical expertise, and leadership
      • Excellent written and verbal communication skills
      • Must be well organized, detail-oriented, and meticulous with effective time management
      • Should have methodical and creative thought processes, with the ability to quickly adapt
      • Proactive in learning new toolsets to improve process and reporting
      • Making process diagrams and workflows in MS Visio

      Education and/or Experience:

      • College junior/senior

      Talent Acquisition

      Summary: The Talent Acquisition Intern will support the day-to-day activities of the Talent Acquisition team. They will contribute to the business, will lead and own certain deliverables, and will also be assigned to specific, meaningful projects throughout the duration of the internship.

      Locations: Austin, TX, New York City, NY

      This is a hybrid position with in-office flexibility 2-3 days a week.

      Essential Duties and Responsibilities:

      • Gain knowledge and experience of Talent Acquisition’s recruiting process
      • Learn how to screen resumes for various open positions
      • Handle all administrative functions for regional recruiters, including scheduling and confirming phone screens, digital interviews and office interviews, and candidate assessments
      • Support/Participate in projects that enhance client experience and/or increase efficiency of the recruitment process/offering
      • Assist with the coordination of hiring events and the summer intern program
      • Facilitate candidate on-boarding process, including entering into appropriate systems, facilitating background checks, setting up new hire paperwork, technology set up support, etc.

      Knowledge, Skills and/or Abilities:

      • Excellent verbal and written communication skills
      • Attention to detail and highly organized
      • Positive attitude and team player
      • High level of integrity and strict adherence to protecting confidential information
      • Proven administrative skills and expertise
      • Good organizational and planning skills, with a proven ability to manage time well in a fast-paced, ever-changing, team-oriented environment
      • Ability to effectively utilize Microsoft Word, Excel, and PowerPoint

      Education and/or Experience:

      • Junior or senior of a four-year university preferred

      Interested students should apply below by 11:59 PM EST on Wednesday, May 1, 2024.

      Apply